1. Introduction

Lex Root Pvt. Ltd. ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, rivalxesports.com (the "Platform"), and participate in our services, including tournaments and user engagement activities. By accessing or using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information

When you register for an account or use our services, we may collect personal information that can be used to identify or contact you, including but not limited to:

Name
Email Address
Phone Number
Postal Address
Date of Birth
Payment Information (e.g., bank account details, credit/debit card information)
Identification Documents (for verification purposes)

b. Usage Data

We may collect information on how you access and use the Platform ("Usage Data"), which may include:

IP Address
Browser Type and Version
Pages Visited
Time and Date of Visit
Time Spent on Pages
Device Information (e.g., device type, operating system)

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information.

Cookies: Small data files stored on your device that help us enhance your user experience.
Web Beacons: Electronic images that allow us to count users who have visited certain pages.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Platform may become inaccessible or not function properly.

3. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

a. Providing and Maintaining Services

To create and manage your account.
To facilitate participation in tournaments and other Platform features.
To process transactions, including payments and withdrawals.

b. Communication

To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.
To respond to your comments, questions, and provide customer service.

c. Personalization and Improvement

To personalize your experience on the Platform.
To understand and analyze how you use our services.
To develop new products, services, features, and functionality.

d. Legal and Regulatory Compliance

To comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
To enforce our Terms and Conditions and other agreements.

4. Sharing of Information

We respect your privacy and are committed to protecting your personal information. We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

a. Service Providers

We may employ third-party companies and individuals to facilitate our services ("Service Providers"), provide services on our behalf, or assist us in analyzing how our services are used. These Service Providers have access to your personal information only to perform specific tasks and are obligated not to disclose or use it for any other purpose.

Examples include:

Payment Processors: To process financial transactions.
Verification Agencies: To verify your identity and prevent fraudulent activities.
Analytics Providers: To monitor and analyze the use of our Platform.

b. Legal Obligations

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

c. Protection of Rights

We may disclose your information to:

Enforce our Terms and Conditions.
Protect and defend our rights or property.
Prevent or investigate possible wrongdoing in connection with the Platform.
Protect the personal safety of users of the Platform or the public.

d. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

Encryption: Sensitive data is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases.
Access Controls: Access to personal information is restricted to authorized personnel only.
Regular Monitoring: We regularly review our information collection, storage, and processing practices to guard against unauthorized access.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have certain rights regarding your personal information:

a. Access and Correction

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You may request that we correct any inaccuracies in your personal information.

b. Deletion

You have the right to request the deletion of your personal information, subject to certain legal exceptions.

c. Opt-Out

Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe link or instructions provided in any email we send.
Cookies: You can adjust your browser settings to refuse cookies.

d. Data Portability

You may request to receive your personal data in a structured, commonly used, and machine-readable format.

e. Complaint

If you believe that we have infringed your rights, you have the right to lodge a complaint with a supervisory authority or seek a remedy through the courts.

To exercise any of these rights, please contact us using the contact information provided in Section 10.

7. Retention of Data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy:

General Data: Personal data will be retained as long as your account is active or as needed to provide you with our services.
Legal Compliance: We may retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Financial Transactions: Data related to financial transactions may be retained for longer periods to comply with statutory obligations under tax and accounting laws.

8. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state or country where data protection laws may differ. By providing your information, you consent to such transfers.

9. Children's Privacy

Our Platform is not intended for use by individuals under the age of 18 for paid tournaments. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information.

10. Third-Party Links

Our Platform may contain links to third-party websites or services that are not owned or controlled by us. We have no control over the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date at the top of this Privacy Policy. We may also notify you of significant changes via email or through notices on our Platform.

Your continued use of the Platform after any modifications to the Privacy Policy constitutes your acknowledgment of the changes and your consent to abide by the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@rivalxesports.com
Address: Lex Root Pvt. Ltd., [Insert Physical Address], Patna, Bihar, India

13. Consent

By using our Platform, you consent to the collection and use of your information as outlined in this Privacy Policy.

14. Disclaimer

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Platform.

Please print a copy of this Privacy Policy for your records and review it periodically to stay informed about how we are protecting your information.